Credit Card acquiring and security
Returns/ Refund Policy
Merchant Outlet Country and transaction currency
If on receiving your order you are not delighted with your purchase, let our customer service team know within 10 days and we will gladly collect it at our expense and provide you with a refund provided the item: The original or copy of the tax invoice or receipt of the purchaser is produced; The products are returned in their original packaging; The products have not been used by the consumer at any relevant time since the date of purchase;
No goods that are dirty and can be easily cleaned at home shall be exchanged or refunded; under no circumstances shall the purchaser be entitled to return any product for refunds or exchanges in the event that the purchaser was expressly informed of any defects in the product.
If you used a product and found it to be damaged or faulty we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstances.
Although seldom charged, we reserve the right to charge a 10% administrative fee for returned orders should the returns process incur significant administrative expenses
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Provider's bank account, the details of which will be provided after checkout.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction
Currency is South African Rand (ZAR)
Credit card transactions will be acquired for the Provider via approved payment gateways (PayU) . Our payment gateways use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.
Provider takes responsibility for all aspects relating to the transaction
including sale of goods and services on this website, customer service and
support, dispute resolution and delivery of goods.
Limited License to General Users
grants to the User, subject to the further terms of these Terms and
Conditions, a non-exclusive, non-transferable, limited and revocable right to
access, display, use, download and otherwise copy the current and future
Content for personal, non-commercial and information purposes only.
website and the Content may not be reproduced, duplicated, copied, resold,
visited or otherwise exploited for any commercial purpose without the express
prior written consent of Provider. The license does not allow the User to
collect product or service listings, descriptions or other information
displayed here, and does not allow any derivative use of this website or the
Content for the benefit of another merchant. The User may not frame nor use
framing technologies to enclose the Provider website or the Content nor any
part thereof without the express written consent of Provider. Provider and the
Owners do not offer products or services to minors. If you are under the age
of 18, you may not respond to or otherwise accept or act upon any offers in
and the Owners, their affiliates or subsidiary reserve the right to refuse
service, terminate accounts, remove or edit content, or cancel orders in
their sole discretion. Any unauthorized use terminates this license.
Limitation of Liability
website and all Content on the website, including any current or future offer
of products or services, are provided on an "as is" basis, and may
include inaccuracies or typographical errors. The Owners make no warranty or
representation as to the availability, accuracy or completeness of the
Provider nor any holding company, affiliate or subsidiary of Provider, shall
be held responsible for any direct or indirect special, consequential or
other damage of any kind whatsoever suffered or incurred, related to the use
of, or the inability to access or use the Content or the website or any
functionality thereof, or of any linked website, even if Provider is advised
Choice of Law
website is controlled, operated and administered by provider from its offices
within the Republic of South Africa. Access to the website from territories
or countries where the content or purchase of the products sold on the
website is illegal is prohibited. The user may not use this website in
violation of South African export laws and regulations